Terms of Service
Effective: 2026

PLEASE READ THESE TERMS OF SERVICE CAREFULLY. SECTION 17 INCLUDES A BINDING ARBITRATION
CLAUSE AND CLASS ACTION WAIVER AND SECTION 19 INCLUDES A CLASS ACTION WAIVER, EACH OF
WHICH AFFECTS HOW DISPUTES ARE RESOLVED.
1. Acceptance of Terms; Modifications.
These Terms of Service (the “Terms”) are a binding legal agreement between you and Caringly Life LLC, a
Limited Liability Company incorporated under the laws of the State of Ohio, with Ohio Secretary of State Entity
No. 5251577 (“Caringly,” “we,” “us,” and “our”). The Terms govern your use of our software applications,
resources, and services for individuals and companionship service providers to find each other, communicate
with each other, and arrange for the provision of companionship services (collectively, the “Service”). The
Terms govern all use of the Service, whether you access it from our website at www.caringlycompanion.com
(including any subdomain or localized version) (the “Site”), our mobile applications and mobile websites, our
Facebook application, or any other access point we make available to you. We offer no other terms and
conditions beyond those contained in these Terms. BY AGREEING TO THESE TERMS DURING
THE ACCOUNT SIGN-UP PROCESS OR ACCESSING OR USING THE SERVICE IN ANY WAY,
YOU AGREE TO AND ACCEPT THESE TERMS.
You understand and agree that we may change the Terms from time to time, and that any such changes will be
effective and binding upon you (except as otherwise described in Section 17.10 below) when we post the modified
Terms on the Service, unless otherwise required by applicable law. Your continued access and use of the
Service after we post the modified Terms will constitute your consent to be bound by the modified Terms.
2. Companionship Service.
2.1 Nature of the Companionship Service. The Service consists of a desktop Web application, mobile
applications, and other related tools that individuals (“Individuals”) and providers of companionship services
(“Service Providers”) can use to find, communicate with, and interact with each other. We charge fees for some
aspects of the Service, as described below in Section 9.
2.2 Caringly does not provide Companionship Services. Caringly is a neutral venue for Service Providers and
Individuals. Caringly is not a Service Provider and does not provide companionship services. We make no
representations or warranties about the quality of services provided by Service Providers (“Companionship
Services”), or about your interactions and dealings with users. Service Providers listed on Caringly are not under
the direction or control of Caringly, and Service Providers determine in their own discretion how to provide
Companionship Services. Caringly does not employ, recommend, or endorse Service Providers or Individuals,
and, to the maximum extent permitted by applicable law, we will not be responsible or liable for the performance
or conduct of Service Providers or Individuals, whether online or offline. We conduct an initial review of Service
Provider profiles, and we may facilitate Background Checks or Identity Verifications with the written instructions

of the consumer (each as described in Section 10, below) on Service Providers conducted by a third-party, but,
except where explicitly specified in the Service (and then only to the extent specified), do not perform additional
screening of Service Providers or Individuals. You should exercise caution and use your independent judgment
before providing Companionship Services or otherwise interacting with users via the Service. Individuals and
Service Providers are solely responsible for making decisions that are in the best interests of themselves.
2.3 Release. Subject to Section 16 below, Caringly has no liability for any claims, injuries, loss, harm, and/or
damages arising from and/or in any way related to your interactions or dealings with other users and the acts
and/or omissions of Service Providers and Individuals, whether online or offline. You acknowledge and agree
that, to the maximum extent permitted by the applicable law, YOUR USE AND/OR PROVISION OF
COMPANIONSHIP SERVICES IS AT YOUR SOLE AND EXCLUSIVE RISK.
2.4 Transactions are between Individuals and Service Providers. The Service may be used to find and offer
Companionship Services and to facilitate payment, but all transactions conducted via the Service are between
Individuals and Service Providers. You agree that Caringly has no liability for damages associated with
Companionship Services (which may include bodily injury or death) or resulting from any other transactions
between users of the Service.
2.5 Bookings. Individuals and Service Providers transact with each other on the Service when they both agree
to a “booking” that specifies the fees, time-period, cancellation policy, and other terms for provision of
Companionship Services via the booking mechanism provided on the Service (a “Booking”). A Booking may be
initiated by either a Service Provider or an Individual by selecting the type(s) of Companionship Services to be
provided, and then following the prompts that appear on-screen. If you are an Individual and you initiate a
Booking, you agree to pay for the Companionship Services described in the Booking immediately upon clicking
on “_______________.” If you are an Individual and a Service Provider initiates a Booking, you agree to pay for
the Companionship Services described in the Booking immediately upon clicking on “________________.” All
requests are subject to acceptance by the receiving party. The receiving party is not obligated to accept your (or
any) request and may, at their discretion, decline your (or any) request for any reason. Once you complete a
Booking, you agree to honor the price and other terms of that Booking, as acknowledged in the Booking
Confirmation. A Service Charge of 10% of the total fee charged by the Service Provider, payable to Caringly,
will be added to the fee of any Individual completing a Booking. Additionally, Caringly will retain 20% of any fee
charged by a Service Provider upon completion of a Booking. Such remittances to Caringly will only be
refunded to the Individual and/or Service Provider, where applicable, when expressly permitted under the terms
of Section 9.5 below.
2.6 Individuals are Solely Responsible for Evaluating Service Providers. Individuals are solely responsible for
evaluating the suitability of Service Providers for the services they offer to provide. Though Caringly may perform
a limited review of Service Provider profiles and may facilitate Service Provider Background Checks or Identity
Verifications conducted by a third-party with the written instructions of the consumer, any such screening is
limited, and Caringly does not warrant that any such screen is accurate, complete, conclusive, or up-to-date.
Similarly, Caringly does not endorse reviews of Service Providers by other Individuals that may be available via
the Service, and Caringly makes no commitments that such reviews are accurate or legitimate.
2.7 Google Maps. Use of the Service requires use of Google Maps features and content, which are subject
to the current (1) Google Maps/Google Earth Additional Terms of Service at

https://maps.google.com/help/terms_maps.html (https://maps.google.com/help/terms_maps.html) (including
the Acceptable Use Policy at https://cloud.google.com/maps-platform/terms/aup/
(https://cloud.google.com/maps-platform/terms/aup/)); and (2) Google Privacy Policy at
https://www.google.com/policies/privacy/ (https://www.google.com/policies/privacy/) (collectively, the “Google
Terms”). By using the Service, you acknowledge and agree to the Google Terms as they apply to you (e.g., as an
“End User”). Any unauthorized use of the Google Maps features and content may result in your suspension or
termination from the Service.
3. Certification of Compliance with Applicable Law.
By accessing and using the Service, you certify that you: (1) are at least 18 years of age or the age of majority
in your jurisdiction, whichever is higher; and (2) will comply with any and all laws and regulations applicable to
your activities conducted through, or in any way related to, the Service.
You acknowledge that Caringly is entitled to rely on these certifications from you, is not responsible to ensure
that all users have complied with applicable laws and regulations, and will not be liable for a user’s failure to do
so. You acknowledge that Caringly offers no other guarantees beyond those contained in these
Terms.
4. Use of the Caringly Service; Suspension.
4.1 Your Conduct on the Caringly Service. When you use the Service, you agree:
To use the Service only in a lawful manner, and only for its intended purposes.
Not to use the Service to arrange for Companionship Services of any one other than the Individual who
accepts the Companionship Services.
Not to submit viruses or other malicious code to or through the Service.
Not to use the Service, or engage with other users of the Service, for purposes that violate the law.
Not to use the Service to arrange for the provision and purchase of services with another user, then
complete transactions for those services outside of the Service.
Not to use the Service for purposes of competing with Caringly or to promote other products or services.
Not to post reviews that aren’t based on your personal experience, that are intentionally inaccurate or
misleading, or that violate these Terms.
Not to post content or materials that are pornographic, threatening, harassing, abusive, or defamatory, or
that contain nudity or graphic violence, incite violence, violate intellectual property rights, or violate the
law or the legal rights (for example, privacy rights) of others.
Not to post “spam” or other unauthorized commercial communications.
To use the Service only for your own purposes, and not to impersonate any other person.
Not to transfer or authorize the use of your account for the Service by any other person, or to
engage in fraudulent transactions.
Not to use any promotional credits or rewards in a manner inconsistent with the spirit and purpose of the
program.
Not to provide false information in your profile on, or registration for, the Service, or to create multiple or
duplicate accounts.
Not to interfere with our provision of, or any other user’s use of, the Service.

Not to solicit another user’s username or password for the Service or any other sensitive personal
information, including bank details.
4.2 Suspension and Termination. You understand and agree that we have no obligation to provide the Service in
any specific location or territory, nor to continue providing it once we have begun. We reserve the right to
suspend or terminate your access to the Service: (1) if in our sole discretion your conduct on the Site or the
Service is inappropriate, unsafe, dishonest, or in breach of these terms; or (2) if necessary in our sole discretion to
protect Caringly, its users, or the public. You may suspend or terminate your use of the Service at any time and
for any reason. If you wish to deactivate your account, please contact Caringly. Note that if you have any
outstanding payment obligations, those will survive suspension or termination of your account.
5. Registration; Account Security.
In order to use some aspects of the Service, you will be required to create a username, password, and user
profile. By electing to use the Service as a Service Provider, you agree to provide accurate information about
yourself and keep this information up-to-date. You agree not to impersonate anyone else, and not to maintain
more than one account (or, if Caringly suspends or terminates your account, not to create additional accounts).
You are responsible for maintaining the confidentiality of your username and password for the Service and are
responsible for all activity under your account. You agree to notify us promptly of any unauthorized use of your
account.
6. Privacy.
Our collection and use of your personal information on the Service is described in our Privacy Statement. By
accessing or using the Service, you acknowledge that you have read and understand the Privacy Statement.
7. Your Content.
7.1 Your Content. Caringly may require or allow you as a Service Provider (or someone else on your behalf) to
submit or upload text, photographs, images, videos, reviews, information, and materials to your profile on the
Service or otherwise in connection with using the Service and/or participating in promotional campaigns we
conduct on the Site (collectively, “Your Content”). For example, Service Providers are invited to create a profile
page with a photograph and other information.
7.2 License. Except for the limitations on our use and disclosure of personal information described in our Privacy
Statement, to the maximum extent and duration permitted under any applicable law, you grant Caringly an
irrevocable, perpetual, non-exclusive, fully paid worldwide license to use, copy, perform, publicly display,
reproduce, adapt, modify, transmit, broadcast, prepare derivative works of, and/or distribute Your Content in
connection with providing and/or promoting the Service, and to sublicense these rights to third-parties.
7.3 Release. If your name, voice, image, persona, likeness, or performance is included in any of Your Content,
you hereby waive, and release Caringly and its users from, any claim or cause of action, whether known or
unknown, for defamation, copyright infringement, invasion of the rights of privacy, publicity, or personality, or
any similar claim arising out of the use of Your Content in accordance with the license in Section 7.2 and the
other provisions of these Terms.
7.4 Your Representations and Warranties about Your Content. You represent and warrant that (1) you are the

owner or licensor of Your Content, and that you have all rights, consents and permissions necessary to grant the
license in Section 7.2 and make the release in Section 7.3 with respect to Your Content; (2) that you have any
necessary consents and releases from individuals who appear in Your Content; and (3) Your Content does not
violate the law or these Terms.
7.5 Right to Remove or Screen Your Content. Though we are not obligated to do so, we reserve the right to
monitor, screen, edit and/or remove Your Content on the Service. Our enforcement of these Terms with
respect to Your Content is at our sole discretion, and failure to enforce the Terms in one instance does not
create a waiver of our right to enforce them in another instance. We have no obligation to retain or provide
you with copies of Your Content, nor will we have any liability to you for any deletion, disclosure, loss, or
modification to Your Content. It is your sole responsibility to maintain backup copies of Your Content.
7.6 Reviews. The Service may provide the ability to leave public reviews of users. You acknowledge that even
private reviews may be shared with third-parties in accordance with applicable law and our Privacy Statement,
and that Caringly has no obligation to preserve or indefinitely store any reviews. We have no obligation to
provide you with the content of any reviews about you submitted by other users of the Service, whether
before or after deactivation of your account for the Service. We will have no liability to you for any deletion,
disclosure, loss or modification of these reviews. We reserve the right to screen, edit or remove these reviews
from the Service at any time.
8. Phone, Text, and Mobile Communications.
8.1 Consent to Text Messages and Other Communications. This Section 8.1 applies only to users in the United
States. You consent to receive from or on behalf of Caringly communications containing service-related
information (including technical notices, updates, security alerts, and support and administrative messages),
and/or sales, marketing, or advertising messages, by autodialed, prerecorded, or artificial voice calls or SMS, text
messages, email, over-the-top messaging platforms (such as WhatsApp), and other electronic means, at any
phone number or email address you provide in connection with your account, even if your phone number is on
the national or any state’s do-not-call registry. Your carrier’s normal messaging, data, and other rates and fees
may apply to these communications. You are not required to provide this consent to receive autodialed sales,
marketing, or advertising messages as a condition of purchasing anything or using the Service, and you may
opt-out of receiving such messages at any time as described in our Privacy Statement (though you may
continue to receive messages while Caringly processes your request).
8.2 Phone Number Changes. In the event you deactivate a mobile phone number provided to us, you agree to
update your Caringly account information promptly to ensure that messages are not sent to the person who
acquires your old number.
9. Fees & Payment.
9.1 Currency. All fees, deductible amounts, and other payments referenced on, or charged through, the
Service are listed and payable in local currency.
9.2 Fees for Service Providers. Service Providers may agree to provide Companionship Services to an Individual
by agreeing to a Booking as described in Section 2.5. If you are a Service Provider, you must confirm the
Booking before it expires, or the Individual will have no obligation to complete the transaction. Once the Booking
is completed by both parties, you agree to honor the price set forth in your Booking. The purchase of

Companionship Services is a transaction between the Individual and the Service Provider. Caringly’s role is to
facilitate the transaction. We will (either directly or indirectly through an authorized third-party) collect payment
from the Individual at the time of Booking and (except to the extent of any payment hold pursuant to Section 9.5)
initiate payment to the Service Provider’s account 48 hours after completion of the service period indicated in the
Booking. Except where otherwise specified via the Service, they are calculated as a percentage of the fees an
Individual agrees to pay a Service Provider in a Booking and are collected from each Booking. Also, when you
sign up to be a Service Provider, you may be charged a non-refundable profile review fee.
9.3 Service Fees. We charge service fees for some aspects of the Service. Except where otherwise specified via
the Service, our service fee is calculated as a percentage of the fees an Individual agrees to pay to you in a
Booking and is collected from each Booking, as further set forth in Section 2.5 above. Additionally, every
Service Provider agrees to make a one-time payment to Caringly of _______________, via the Service, upon
registering for the Service as a Service Provider.
9.4 Cancellations & Refunds.
Cancellations by Service Provider. If a Service Provider cancels a Booking prior to or during the service
period identified in the Booking, we will refund the fees paid by the Individual for Companionship
Services not provided, as well as any service charge paid to Caringly.
Cancellations by Individual. If an Individual cancels a Booking prior to or during the service period
specified in a Booking, we will refund fees in accordance with the cancellation policy selected by the
Service Provider on the Service, unless the Service is cancelled with less than 24 hours’ notice, in which
case no refund of any kind will be made available to the Individual. All Service Providers are required to
select a cancellation policy prior to completing a Booking so that Individuals are aware of the cancellation
policy prior to Booking.
General Terms for Cancellations. If you wish to cancel a Booking, you should use the mechanisms available
through the Service to do so. For purposes of the policies and terms in this Section 9.4, the date of
cancellation is the date that a user cancels through the Service, regardless of any separate communications
between users outside of the Service.
Payment Disputes; Payment Outside of the Service. Caringly initiates payments to Service Providers
48 hours after completion of a Booking. Once these amounts have been disbursed, any further payment
disputes are between the Individual and the Service Provider, and Caringly has no obligation to mediate
or facilitate any resolution. Further, Caringly has no responsibility or liability with respect to any tips,
bonuses, or other payments made outside of the Service.
Discretionary Refunds for Failure to Perform. In our sole reasonable discretion, if we determine that a
Service Provider has failed to provide Companionship Services as agreed with the Individual or is
otherwise in breach of these Terms, then we may cancel a Booking and/or issue a full or partial refund to
an Individual.
Discretionary Suspensions. In our sole reasonable discretion, Caringly may temporarily or permanently
suspend the account of any Individual or Service Provider for abuse of Caringly’s Bookings Policy as set
forth in Section 2.5 as solely determined by Caringly.
9.5 Payment Holds. Caringly reserves the right to issue a hold on amounts otherwise payable to you pursuant to
Section 9.3 if there is a reasonable suspicion of fraudulent activity involving your account(s) or for other

similarly compelling reasons involving protection of Caringly, the Caringly community, or third-party rights. We
may also recommend that third-party payment service providers restrict your access to funds in your account
under the foregoing circumstances.
9.6 Authorization to Charge. When you pay for Companionship Services or for other services on the Service, you
will be required to provide us with valid, up-to-date credit card or other payment information, and to
maintain that payment information (or an acceptable alternative payment method) on file with your account so
long as you have any outstanding, confirmed Bookings. Caringly’s role is to facilitate payments from Individuals
to Service Providers as a limited payment agent for the Service Provider. You authorize us to charge your credit
card or other payment method for fees you incur on the Service as they become due and payable, and to
charge any alternative payment method Caringly has on record for you in the event your primary payment
method is expired, invalid, or otherwise not able to be charged. You are responsible for maintaining up-to-date
payment information. If we cannot charge you for fees when due because your payment information is no
longer valid, or if we do not receive your payment when due, then you understand that neither Caringly nor the
Service Provider will be responsible for any failure to provide services associated with those fees. Except as
expressly provided in these Terms, all fees paid via the Service are non-refundable once paid.
9.7 Taxes. Except for taxes on Caringly’s income and gross receipts, or where Caringly is otherwise required to
collect taxes, you acknowledge that you are solely responsible to pay any applicable taxes that arise as a result
of your purchase, provision, or use of Companionship Services via the Service. This includes, without limitation,
any form of sales tax, VAT, or income tax on fees paid or received by you through the Service. In certain
jurisdictions, Caringly may be required by law to collect and/or report tax information about you. You agree to
provide us with documentation that we determine to be necessary for us to fulfill those obligations and, if you fail
to do so, that Caringly may suspend or deactivate your account until such documentation is provided.
9.8 Payment Processing. Payment processing services may be provided by one or more third-party
payment processors of Caringly’s choosing. Caringly reserves the right to switch payment processing vendors
or use alternate or backup vendors in its discretion. You agree that, as permitted by law and in accordance
with these Terms: (a) you appoint Caringly to act as your agent for the sole purpose of accepting payments,
on your behalf, from Individuals for the Companionship Services that you provide to them, and to cause
such payments to be delivered to you; and (b) any such payment received via the Service shall be deemed
payment to you; and (c) in the event of non-delivery of such payment, you will not seek payment from
Individuals directly.
10. Background Checks and Identity Verifications.
Caringly may provide Individuals with access to third-party consumer reporting agencies or identity verification
providers that perform, among other things, personal identification verification services (“Identity Verification”)
or criminal records checks, sex offender registry checks, or motor vehicle records checks (collectively,
“Background Checks”). We do not provide, and are not responsible or liable in any manner for, the Background
Checks or Identity Verifications, and we do not endorse or make any representations or warranties regarding the
reliability of such Background Checks or Identity Verifications or the accuracy, timeliness, or completeness of
any information in the Background Checks or Identity Verifications. We do not independently verify information
in the Background Checks or Identity Verifications.
By undergoing a Background Check or Identity Verification via the Service, you hereby authorize and consent to

the collection, use, and disclosure of the information in the Background Check or Identity Verification to the
third-party consumer reporting agency or identity verification provider, and you agree to provide complete and
accurate information for your Background Check or Identity Verification. You authorize Caringly to obtain
“consumer reports” and/or “investigative consumer reports” with the written instructions of the consumer at any
time after receipt of your authorization and consent and throughout your engagement with Caringly, as permitted
by applicable law.
You understand and agree that Caringly may review and rely on the information in any Background Check or
Identity Verification that may be performed with the written instructions of the consumer in deciding whether to
suspend or terminate or investigate a complaint about a Service Provider, but also that we are not obligated to do
so and are not liable in any way if we do not do so, and that we are not responsible or liable in any way in the
event that any information in any Background Check or Identity Verification that may be performed with the
written instructions of the consumer is not accurate, timely, or complete. If you are the subject of a Background
Check, you may contact the applicable third-party consumer reporting agency to dispute the accuracy,
timeliness, or completeness of such information. You may contact Caringly to dispute a decision to suspend or
terminate your account that is based in whole or in part on the results of the Background Check. You agree that
Caringly’s rights and obligations under the Arbitration Agreement (set forth in Section 17, below) inure to the
benefit of the consumer reporting agency used for Background Checks or Identity Verification in respect of any
claim that would be subject to the Arbitration Agreement if brought against us. Caringly reserves the right to
suspend or terminate your access to the Service based on information in the Background Check or Identity
Verification or for any other violation of these terms, as permitted by applicable law.
Be aware of the following limitations in Background Checks: Except as otherwise expressly provided in these
Terms or through the Service, Caringly may with the written instructions of the consumer re-run
Background Checks on any users.
Background Checks may also vary by type, breadth and depth, and the results may exclude the following:
Counties where the individual has no address history.
Information not available (or which is delayed in being reported) in particular jurisdictions, which could
include arrest logs and records, sex offender history, and motor vehicle records.
Information that may not be reported or may not appear in the public record, such as juvenile records and
expunged convictions.
Arrests or convictions in foreign countries.
Civil records or traffic violations, unless a jurisdiction reports them as criminal offenses.
Records that Background Check agencies are prohibited from reporting due to federal, state or local laws,
for example, arrests not resulting in convictions.
Any other information not reported by third-party Background Check agencies.
11. Copyright Infringement.
Caringly follows the procedures of the Digital Millennium Copyright Act. We will respond to claims of
copyright infringement that are reported in accordance with this Section. It is our policy, in appropriate
circumstances, to deactivate or terminate the access of users who repeatedly infringe or are repeatedly
charged with infringing others’ copyrights or other intellectual property rights.

If you believe in good faith that your copyrighted work has been infringed by content posted on the Service,
please provide our designated copyright agent with a written notice that includes all of the following
information:
A description of the copyrighted work you believe to have been infringed;
A description of the URL or other location on our Site of the material you believe to be infringing;
Your name, mailing address, telephone number, and e-mail address;
A statement that you have a good-faith belief that the disputed use is not authorized by the copyright
owner, its agent, or the law;
A statement by you, which you make under penalty of perjury, that the above information in your notice is
accurate, and that you are the copyright owner or authorized to act on the copyright owner’s behalf; and
An electronic or physical signature of the person authorized to act on behalf of the copyright owner.
Our designated agent for notice of copyright infringement can be reached at:
Caringly Life LLC
Attention: Copyright Notices
49 West Orange Street, Suite No. 1, Chagrin Falls, Ohio, 44022
12. Third-Party Services; Links.
The Service may contain links to third-party websites or resources. You acknowledge and agree that we are not
responsible or liable for: (i) the availability or accuracy of such websites or resources; or (ii) the content, products,
or services on or available from such websites or resources. Links to such websites or resources do not imply any
endorsement of such websites or resources, or the content, products, or services available from such websites or
resources. You acknowledge sole responsibility for and assume any and all risk arising from your use of any such
websites or resources.
13. Indemnity.
TO THE MAXIMUM EXTENT PERMITTED UNDER ANY APPLICABLE LAW, AND EXCEPT AS OTHERWISE
PROHIBITED BY APPLICABLE LAW, YOU AGREE TO DEFEND, INDEMNIFY, AND HOLD CARINGLY
HARMLESS FROM AND AGAINST ANY AND ALL CLAIMS, DEMANDS, CAUSES OF ACTION, LOSSES,
EXPENSES, DAMAGES AND/OR LIABILITIES, INCLUDING REASONABLE ATTORNEYS’ FEES AND COURT
COSTS, THAT ARE IN ANY WAY RELATED TO YOUR: (1) transactions and interactions, online or offline, with
other users of the Service; (2) breach of these Terms; (3) disputes with other users of the Service; (4) your
misstatements, misrepresentations, or violation of applicable law; (5) property damage or personal injury to
third-parties caused by an Individual or Service Provider; (6) Your Content; or (7) your use of any Background
Check or Identify Verification information in violation of any applicable law. YOU FURTHER AGREE THAT
YOU WILL COOPERATE WITH US IN THE DEFENSE OF SUCH CLAIMS. WE RESERVE THE RIGHT TO
ASSUME THE EXCLUSIVE DEFENSE AND CONTROL OF ANY MATTER SUBJECT TO INDEMNIFICATION
UNDER THIS SECTION, AND YOU WILL NOT SETTLE ANY SUCH CLAIM OR MATTER WITHOUT OUR
ADVANCE WRITTEN CONSENT.
14. Intellectual Property.
14.1 The Service. Caringly and its licensors retain all right, title, and interest in and to the Service, the

technology and software used to provide it, all electronic documentation and content available through the
Service (other than Your Content), and all intellectual property and proprietary rights in the Service and such
technology, software, documentation, and content. Except for your rights to access and use the Service set forth
in these Terms, nothing in these Terms licenses or conveys any of our intellectual property or proprietary rights
to anyone, including you. You agree that we will have a perpetual right to use and incorporate into the Service
any feedback or suggestions for improvement that you provide to us concerning the Service, without any
obligation of compensation.
14.2 Trademarks. Caringly owns all rights in and to its trademarks, service marks, brand names, and logos (the
“Marks”). As a condition of your use of the Service and the foregoing license, you agree that (1) you have no
ownership rights in the Marks and or right to use the Marks, and (4) you will not adopt or use any Marks other
than as explicitly authorized in writing to you by Caringly, and you will not use, register, or apply to register the
Marks, the term “Caringly”, or any other term that includes the term “Caringly”, or any other similar term, as a
business name, trade name, trademark, domain name, social media profile name, or any other indicator of
source.
15. Warranty Disclaimer for the Service.
The information and materials found on the Service, including text, graphics, information, links, or other items,
are provided “as is” and “as available.” Reviews, profiles, advice, opinions, statements, offers, or other
information or content made available through the Service, but not directly by Caringly, are those of their
respective authors, who are solely responsible for such content. TO THE MAXIMUM EXTENT PERMITTED BY
APPLICABLE LAW, CARINGLY DOES NOT: (1) WARRANT THE ACCURACY, ADEQUACY, OR
COMPLETENESS OF INFORMATION AND MATERIALS ON THE SERVICE; (2) ADOPT, ENDORSE, OR ACCEPT
RESPONSIBILITY FOR THE ACCURACY OR RELIABILITY OF ANY OPINION, ADVICE, OR STATEMENT MADE
BY ANY PARTY OTHER THAN CARINGLY; (3) WARRANT THAT YOUR USE OF THE SERVICE WILL BE SECURE,
FREE FROM COMPUTER VIRUSES, UNINTERRUPTED, ALWAYS AVAILABLE, ERROR-FREE, OR WILL MEET
YOUR REQUIREMENTS, OR THAT ANY DEFECTS IN THE CARINGLY SERVICE WILL BE CORRECTED. TO THE
EXTENT PERMITTED BY APPLICABLE LAW, CARINGLY EXPRESSLY DISCLAIMS ALL WARRANTIES,
WHETHER EXPRESS, IMPLIED, OR STATUTORY, WITH RESPECT TO THE SERVICE, AND SPECIFICALLY
DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,
NON- INFRINGEMENT, AND ACCURACY. IN ADDITION, AND WITHOUT LIMITING THE FOREGOING, WE MAKE
NO REPRESENTATION OR WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED, REGARDING THE
SUITABILITY OF ANY SERVICE PROVIDER THAT OFFERS COMPANIONSHIP SERVICES VIA THE SERVICE.
16. Limitation of Liability.
16.1 Exclusion of Certain Types of Damages. To the maximum extent permitted under applicable law, in no event
will Caringly be liable to you for any indirect, special, incidental, or consequential damages, including travel
expenses, or for any business losses, or loss of profit, revenue, contracts, data, goodwill, or other similar losses
or expenses, that arise out of or relate to the use of or inability to use the Service, including, without limitation,
damages related to any information received from the Service, removal of your profile information or review (or
other content) from the Service, any suspension or termination of your access to the Service, or any failure,
error, omission, interruption, defect, delay in operation, or transmission of the Service, even if we are aware of the
possibility of any such damages, losses or expenses. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION

OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION
MAY NOT APPLY TO YOU.
16.2 Limit on Our Liability to You. EXCEPT WHERE PROHIBITED BY APPLICABLE LAW, IN NO EVENT WILL
CARINGLY’S AGGREGATE LIABILITY TO YOU OR ANY THIRD-PARTY IN ANY MATTER ARISING FROM OR
RELATING TO THE SERVICE OR THESE TERMS EXCEED THE AMOUNTS PAID BY YOU TO CARINGLY DURING
THE TWELVE (12) MONTHS PRECEDING THE EVENT THAT GAVE RISE TO LIABILITY OR, IF YOU HAVE NOT
PAID CARINGLY FOR THE USE OF ANY SERVICES, THE AMOUNT OF $100.00 USD (OR EQUIVALENT IN
LOCAL CURRENCY). NOTWITHSTANDING THE FOREGOING, WITH RESPECT TO A CLAIM BY A SERVICE
PROVIDER FOR NON-DELIVERY OF PAYMENT FROM INDIVIDUALS THAT CARINGLY RECEIVES ON SUCH
SERVICE PROVIDER’S BEHALF PURSUANT TO SECTION 9, CARINGLY’S LIABILITY SHALL NOT EXCEED THE
AMOUNT THAT CARINGLY FAILED TO DELIVER TO THE SERVICE PROVIDER PURSUANT TO THESE TERMS.
16.3 No Liability for Non-Caringly Actions. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO
EVENT WILL CARINGLY BE LIABLE FOR ANY DAMAGES WHATSOEVER, WHETHER DIRECT, INDIRECT,
GENERAL, SPECIAL, COMPENSATORY, AND/OR CONSEQUENTIAL, ARISING OUT OF OR RELATING TO THE
CONDUCT OF YOU OR ANYONE ELSE IN CONNECTION WITH THE CARINGLY SERVICE, INCLUDING.
WITHOUT LIMITATION, PROPERTY DAMAGE, THEFT, BODILY INJURY, DEATH, EMOTIONAL DISTRESS,
AND/OR ANY OTHER DAMAGES RESULTING FROM RELIANCE ON INFORMATION OR CONTENT POSTED ON
OR TRANSMITTED THROUGH THE SERVICE, OR FOR ANY INTERACTIONS WITH OTHER USERS OF THE
SERVICE, WHETHER ONLINE OR OFFLINE. THIS INCLUDES ANY CLAIMS, LOSSES, OR DAMAGES ARISING
FROM THE CONDUCT OF USERS WHO ATTEMPT TO DEFRAUD OR HARM YOU.
IF YOU HAVE A DISPUTE WITH AN INDIVIDUAL, YOU AGREE TO RELEASE CARINGLY FROM ALL CLAIMS,
DEMANDS, AND DAMAGES OF EVERY NATURE, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY
CONNECTED WITH SUCH DISPUTES. IN NO EVENT WILL CARINGLY BE LIABLE FOR DIRECT OR INDIRECT
CONSEQUENCES OF AN INDIVIDUAL OR SERVICE PROVIDER FAILING TO COMPLY WITH APPLICABLE
LAWS AND REGULATIONS.
17. Arbitration Agreement and Class Action Waiver.
PLEASE READ THIS SECTION CAREFULLY, AS IT PRESCRIBES HOW DISPUTES BETWEEN US WILL BE
RESOLVED.
17.1 Arbitration Agreement; Claims. This Section 17 is referred to as the “Arbitration Agreement” in these Terms.
You and Caringly (together, the “Parties”) agree that any and all disputes or claims that arise between you and
Caringly relating to the Service, interactions with others on the Service, or these Terms (including any alleged
breach of these Terms) (collectively, “Claims”), except for Excluded Claims, will be resolved as set forth in this
Arbitration Agreement. “Excluded Claims” means (1) individual claims brought in small claims court (if your claims
qualify); (2) claims brought by Caringly arising out of or related to a violation of Section 4.1, above; (3) claims in
which either party seeks injunctive or other equitable relief for alleged unlawful use of intellectual property
(including, without limitation, copyrights, trademarks, trade names, logos, trade secrets, or patents) or
emergency injunctive relief based on exigent circumstances (e.g., imminent danger or commission of a crime,
hacking, or cyber-attack), and (4) claims that an arbitrator determines cannot be made subject to arbitration as
described in Section 17.2 below.

17.2 Agreement to Arbitrate. You and Caringly agree that any and all Claims (other than Excluded Claims) will
be resolved exclusively on an individual basis through final and binding arbitration, rather than in a court
(except as specifically permitted in Section 17.10(d)-(e)), in accordance with this Arbitration Agreement, and
your rights in connection with all Claims (other than Excluded Claims) will be determined by a neutral
arbitrator, not by a judge or jury. You and Caringly agree that the Federal Arbitration Act governs the
interpretation and enforcement of this Arbitration Agreement. To the extent that the Parties’ dispute involves
both timely filed Excluded Claims and other Claims subject to this Agreement, the Parties agree to bifurcate and
stay for the duration of the arbitration proceedings any such Excluded Claims. If there is a final determination by
the arbitrator (or the court, if required by law) that applicable law precludes enforcement of the Arbitration
Agreement as to any claim, cause of action, or requested remedy, then that claim, cause of action, or requested
remedy will be severed and stayed pending arbitration of the remaining claim, cause of action, or requested
remedy.
17.3 Prohibition of Class and Representative Actions and Non-Individualized Relief. YOU AND CARINGLY
AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY LAW, EACH OF US MAY BRING CLAIMS
AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN
ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING, EXCEPT AS SPECIFICALLY
PERMITTED IN SECTION 17.10(d)-(e). UNLESS BOTH YOU AND CARINGLY AGREE OTHERWISE, YOU
AGREE THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON’S OR PARTY’S
CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED,
REPRESENTATIVE, OR CLASS PROCEEDING. ALSO, THE ARBITRATOR OR COURT MAY AWARD RELIEF
(INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL
PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED
BY THAT PARTY’S INDIVIDUAL CLAIM(S). ANY RELIEF AWARDED CANNOT AFFECT OTHER USERS.
Notwithstanding any other provision of this Arbitration Agreement or the Rules (as defined in Section 17.5),
disputes regarding the interpretation, applicability, or enforceability of this Section 17.3 may be resolved only
by a court and not by an arbitrator. In any case in which (a) the dispute is filed as a class, collective, or
representative action and (b) there is a final judicial determination that this Section 17.3 is unenforceable with
respect to any claim or any particular remedy for a claim (such as a request for public injunctive relief), then: (i)
that claim or particular remedy (and only that claim or particular remedy) shall be severed from any remaining
claims and/or remedies and stayed; (ii) this Section 17.3 shall be enforced in arbitration on an individual basis
as to all such remaining claims or remedies to the fullest extent possible; and (iii) the stayed claims and/or
remedies may be brought in a court of competent jurisdiction after all remaining claims are resolved by the
arbitrator.
17.4 Pre-Arbitration Dispute Resolution. Our preference will always be to resolve complaints amicably and
efficiently, without the need for arbitration. Before you commence arbitration, you must first contact us in
writing to explain your complaint through your local Caringly office listed below and give us an opportunity to
work with you to resolve it. You or your legal representative, if you have one, may contact us by mail at Caringly
Life LLC, Attn: Legal, 21921 Overlook Drive, Fairview Park, Ohio, 44126. Your written complaint must include
your name, the e-mail address associated with your account, a detailed description of the nature and basis of
the dispute, and the specific relief sought. Your written complaint must be on an individual basis and personally
signed by you. For any dispute that Caringly initiates, a written complaint will be personally signed by a Caringly
representative and sent to the email address associated with your account. If the issue is not resolved within 30

days after receipt of the written complaint, either party may initiate arbitration as specified in Section 17.5
“Arbitration Procedures” or Section 17.10 “Bellwether Arbitrations,” as appropriate.
17.5 Arbitration Procedures. As used in this Section 17, the applicable arbitration rules described below are
referred to collectively as the “Rules”.
The arbitration will be conducted by the American Arbitration Association. In all cases, the arbitrator will decide the
substance of all claims in accordance with law as specified in Section 18, below, including recognized principles
of equity, and will honor all claims of privilege recognized by law. The arbitrator shall dismiss an arbitration
demand on the pleadings if it does not contain sufficient factual matter to state a claim to relief that is plausible
on its face. Any arbitration demand must be personally signed by you or by a Caringly representative. The
arbitration will be held in Cuyahoga County, Ohio, or at another mutually agreed location.
All Rules, as modified by this Arbitration Agreement, are incorporated into these Terms by reference. You either
acknowledge and agree that you have read and understand the Rules or waive your opportunity to read the Rules
and any claim that the Rules are unfair or should not apply for any reason. If there is any inconsistency between
the Rules and this Arbitration Agreement, the terms of this Arbitration Agreement will control, unless the
arbitrator determines that the application of the inconsistent Arbitration Agreement terms would not result in a
fundamentally fair arbitration. The arbitrator also must follow the provisions of these Terms as a court would,
including without limitation, the limitation of liability provisions in Section 16. Although arbitration proceedings
are usually simpler and more streamlined than trials and other judicial proceedings, the arbitrator can award the
same damages and relief on an individual basis that a court can award to an individual under the Terms and
applicable law. The arbitrator shall submit a decision in writing, providing a concise written statement of the
essential findings and conclusions on which the award is based. Decisions by the arbitrator are binding and
enforceable in court and may be overturned by a court only for very limited reasons.
The arbitrator will not be bound by rulings in prior arbitrations involving different Caringly users, but will be bound
by rulings in prior arbitrations involving the same Caringly user to the extent required by applicable law. As
limited by applicable law, these Terms, and the applicable Rules, the arbitrator will have (1) the exclusive
authority and jurisdiction to make all procedural and substantive decisions regarding a Claim, including the
determination of whether a Claim is arbitrable, and (2) the authority to grant any remedy that would otherwise be
available in court.
17.6 Costs of Arbitration. Payment of all filing, administration, case management, and arbitrator fees (collectively,
the “Arbitration Fees”) will be governed by the applicable Rules. Each party will be solely responsible for all
other fees it incurs in connection with the arbitration, including without limitation, all attorney fees. At the end of
any arbitration, the arbitrator may award reasonable attorney’s fees and costs or any portion thereof to either
party upon determining that the claim, cross-claim, or defense is frivolous or brought for an improper purpose
(as measured by the standards of Federal Rule of Civil Procedure 11(b)) to the extent authorized by applicable
law.
17.7 Confidentiality. All aspects of the arbitration proceeding, and any ruling, decision, or award by the arbitrator,
will be strictly confidential for the benefit of all Parties.
17.8 Severability. If any term, clause, or provision of this Section 17 is held invalid or unenforceable, it will be so
held to the minimum extent required by law, and all other terms, clauses, and provisions of this Section 17 will
remain valid and enforceable, provided that, if the finding of partial invalidity or unenforceability results in a

final determination that the class action waiver set forth in Section 17.3 fails with respect to all of the claims in
arbitration, then Section 17 will be unenforceable in its entirety.
17.9 Future Changes to this Arbitration Agreement. Notwithstanding any provision in these Terms to the
contrary, you agree that, if we make any change to this Arbitration Agreement (other than a change to any
notice address or website link provided herein) in the future, that change will not apply to any claim that was
filed in a legal proceeding against Caringly prior to the effective date of the change. Moreover, if we terminate
this Arbitration Agreement by removing it from these Terms, such termination will not be effective until 30 days
after the version of these Terms not containing the Arbitration Agreement is posted to the Site, and will not be
effective as to any claim that was filed in a legal proceeding against Caringly prior to the effective date of
removal.
17.10 Bellwether Arbitrations. For disputes arising in the United States, if, in close proximity to one another, 10
or more arbitration demands of a similar nature are asserted against or on behalf of the same or related parties,
the following procedures will apply:
a. The demands must be filed with the American Arbitration Association on an individual basis and
otherwise comply with all applicable filing requirements in this Arbitration Agreement, including the
pre-dispute resolution and personal- signature requirements in Sections 17.4 and 17.5.
b. Claimants will collectively select 3 demands and respondents will collectively select 3 demands, for a
total of 6 demands, to be the “Bellwether Arbitrations.” These Bellwether Arbitrations will be individually
arbitrated, as otherwise provided by this Arbitration Agreement. The parties will work in good faith with
the arbitrators to complete each Bellwether Arbitration within 120 days of its initial pre-hearing
conference.
c. The remaining demands not selected as Bellwether Arbitrations will not be arbitrated (or otherwise
litigated in any venue) except as provided in Section 17.10(e). The American Arbitration Association
will immediately place any such matters on administrative suspension (or, alternatively, terminate the
proceedings), and no party will be responsible for paying any filing or administrative fees in connection
with the demand until the suspension is lifted or the demand is reinstated under Section 17.10(e). Any
statutes of limitations applicable to a demand that is subject to this paragraph will be tolled as of the
date the demand was filed.
d. Within 60 days of the completion of the Bellwether Arbitrations (unless the parties agree to a lengthier
period), all parties will engage in good faith in a non-binding global mediation of all remaining demands.
Unless the parties agree on a mediator, the mediator will be appointed by the American Arbitration
Association and have experience in the underlying subject matter of the disputes. Caringly will pay the
mediator’s fee. Notwithstanding Section 17.7, the mediator may be provided the results of the
Bellwether Arbitrations in order to facilitate a resolution of all or some of the remaining demands.
Counsel for all parties must immediately present to their clients any final settlement offers emanating
from the mediation.
e. If the parties are unable to resolve all or some of the remaining demands within 90 days of the
completion of the Bellwether Arbitrations (unless the parties agree to a lengthier period), the American
Arbitration Association will lift the administrative suspensions (or reinstate the terminated proceedings)
for the unresolved demands only, and the unresolved demands will proceed in individual arbitration as
otherwise provided by this Arbitration Agreement. However, any party to an unresolved demand may,

upon reasonable notice to the opposing party, opt out of the arbitration process and proceed in court on
that unresolved demand. Any unresolved demands that proceed in court under this paragraph may do
so in class or representative proceedings (subject to applicable law), notwithstanding any contrary
provisions in this Arbitration Agreement. For the avoidance of doubt, the right to proceed in court under
the preceding sentence applies only to the unresolved demands that were filed and subjected to the
protocols set forth in this Section 17.10.
f. The parties agree that the protocols set forth in this Section 17.10 are designed to achieve an overall
faster, more efficient, and less costly mechanism for resolving a large number of similar arbitration
demands, including the demands of claimants who are not selected for a Bellwether Arbitration.
g. The parties may seek relief from a court of competent jurisdiction to enforce this Section 17.10.
18. Governing Law and Jurisdiction.
18.1 These Terms, and any dispute between you and Caringly, will be governed by the laws of the State of Ohio,
without regard to principles of conflicts of law, except that the Federal Arbitration Act will govern the
interpretation and enforcement of Section 17 (the Arbitration Agreement). Unless you and we agree otherwise,
or except where prohibited by applicable law, in the event that the Arbitration Agreement does not to apply to
you or to a particular claim or dispute, you agree that any claim or dispute that arises between you and Caringly
must be resolved exclusively by a state or federal court located in Cuyahoga County, Ohio, and you and
Caringly agree to submit to the personal jurisdiction of the courts located within Cuyahoga County, Ohio, for the
purpose of litigating all such claims or disputes.
19. Class Action Waiver.
YOU AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, EACH OF US MAY BRING
CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS
MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING. UNLESS BOTH YOU
AND CARINGLY AGREE OTHERWISE, THE COURT MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE
PERSON’S OR PARTY’S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A
CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. ALSO, THE COURT MAY AWARD RELIEF
(INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL
PARTY SEEKING RELIEF, AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY
THAT PARTY’S INDIVIDUAL CLAIM(S). ANY RELIEF AWARDED CANNOT AFFECT OTHER USERS.
20. Force Majeure.
Caringly shall not be liable for any delay or failure to perform resulting from causes outside its reasonable
control, including, but not limited to, acts of God, natural disasters, earthquakes, hurricanes, wildfires, floods,
war, terrorism, riots, embargoes, fires, accidents, pandemics, disease, strikes, or other similar disasters. Also, in
such an event, the cancellation policies described in Section 9.4 may not apply and Caringly may, in its sole
discretion, issue refunds under terms that vary from a Service Provider’s selected cancellation policy.
21. Miscellaneous.
Nothing in these Terms will be construed as making either party the partner, joint venturer, agent, legal
representative, employer, worker, or employee of the other. Neither party will have, or hold itself out to any third-

party as having, any authority to make any statements, representations, or commitments of any kind, or to take
any action, that will be binding on the other, except as provided for herein or authorized in writing by the party
to be bound. These Terms are non-exclusive and do not prohibit Service Providers from offering companionship
services via other means or third-parties. The invalidity, illegality, or unenforceability of any term or provision of
these Terms will in no way affect the validity, legality, or enforceability of any other term or provision of these
Terms. In the event a term or provision is determined to be invalid or unenforceable, the parties agree to replace
such term or provision with a term or provision that is valid and enforceable and that comes closest to expressing
the intention of the invalid or unenforceable term or provision, and these Terms will be fully enforceable as so
modified. To the maximum extent possible under applicable local law, this Agreement will be binding on and will
inure to the benefit of the legal representatives, successors, and assigns of the parties hereto. These Terms will
continue to apply even after your relationship with Caringly ends, whether your relationship with Caringly ends temporarily or permanently.